At Lankashop.lk, we understand the importance of having a reliable warranty policy in place. We want our customers to be fully satisfied with their purchases and have peace of mind knowing that their products are protected.
Our warranty policy covers all products sold on our website and covers defects that occur under normal use during the warranty period. The warranty period varies depending on the product. Most products come with at least a 1-year warranty, but some products may have a longer or shorter warranty period. The warranty period is specified in the product description.
If you believe that your product is defective, please contact our customer service team within the warranty period. Please provide your order number and a detailed description of the defect. Our customer service team will guide you through the process of returning the product and either repair or replace the product.
Please note that the warranty does not cover defects caused by misuse, abuse, accidents, unauthorized repair or modifications, or normal wear and tear.
We also like to remind that warranty does not cover the cost of shipping and handling for returning the product to us.
If you have any questions or concerns about our warranty policy, please do not hesitate to contact our customer service team. We are always here to assist you and ensure that your shopping experience with Lankashop.lk is a positive one.